Culture

Video: Name.com takes a few pointers from Richard Sherman


You’ve undoubtedly seen—or at the very least heard about—Richard Sherman’s post-game rant from Sunday’s Seattle-San Francisco championship game. He was a little fired up. A little angry. Perhaps a little too passionate. And while it’s not exactly our style at Name.com, we understand that sometimes you have to adapt.

So we’re stepping up the intensity in our office—in customer support, in meetings, even during lunch. It’s a little less Denver, a little more Seattle.

Or we may just stick with the Peyton Manning school of class, poise and hard work.

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A Happy Holiday greeting from the Name.com pets


The humans don’t actually run this place. The dogs do, led by Lobo (the most interesting dog in the world). As you prepare to celebrate the holidays and ring in the New Year, the pets of Name.com have a very special holiday greeting for you:

Happy Holidays, everyone!

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Meet the name.com sales and compliance, accounting, and facilities teams


Previously we introduced you to the name.com marketing and customer support teams, and gave you the details of our About Us Video Contest. Today, you get to meet some smaller (in numbers) but equally important teams: Sales and compliance and accounting/facilities.

The sales and compliance team

Let’s hand it over to Sales and Compliance manager Scott McBreen for the introduction:

Ryan and I manage compliance and abuse related inquiries when they involve domains registered through Name.com. Aside from working as liaisons with the different registries in instances where domains do not behave as they should, we also provide assistance to Marketing for TLD promotions, as well as develop pricing when new TLDs are released. We have been friends for more than 15 years and we enjoy terrible movies and the occasional beer at the Bull and Bush pub.

Scott McBreen, Sales and Compliance Manager

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Get to know the Name.com marketing team


Last week we introduced you to the Name.com customer support team with a series of short videos about each team member. They’re seriously the coolest cats in the building.

Up next is the marketing team. I’ll let Ashley Forker, our Marketing Manager, handle the introduction:

Like laser beams and buttercream frosting, the marketing team is an exciting, delicious bunch that works to make every moment a special occasion. It’s a busy place, the marketing pod, as it’s where name.com‘s popular Blog, Twitter, Facebook and Youtube accounts are fed their insatiable diet of non-marketing marketing goodness. That’s the trick: how do you market without marketing? You inform and you get customers involved in things they care about. You’ll see that often with our renowned affiliate programs and the countless campaigns that offer endless customer benefits.

I’m not sure what she’s talking about with the laser beam frosting thing. That sounds dangerous and not at all appetizing. Forker is kinda out there sometimes. Anywho, on to the videos!

Ashley Forker, Marketing Manager

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Get to know the Name.com Customer Support Team


This will sound a bit cliché, but we like to think that name.com is more than just a company. We’re a collection of about 32 people who are here to help you with domains, website, and hosting.

We wanted to give you a little more info about the people who work here—the support reps answering your calls, the development team that keeps adding awesome new features to the website, the marketing team that produces videos and writes blog posts. So we created short videos for each name.com employee.

Today, you get to meet the name.com customer support team. They’re led by Chris Steinbeck, who had this to say about his team:

“The customer support team is not just people answering customer inquiries via a phone call or an email. They are a tight-knit team of great individuals with different backgrounds and experience. They are 100% dedicated to making the customer experience their priority. It is their passion here at Name.com, and they take pride in it.”

Chris Steinbeck, Customer Support Manager

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Go-Karts and barbecue and ice cream and beer? Thanks, Radix!


Top row, from left: Jon Liu, Kristen Pierson, Ethan Conley, Shannon Brown, Nic Steinbach, John Rupp, Kyle Robbins, and Jared Ewy. Bottom row, from left: Caroline Temple, Ashley Forker, and Alex Kehr.

Top row, from left: Jon Liu, Kristen Pierson, Ethan Conley, Shannon Brown, Nic Steinbach, John Rupp, Kyle Robbins, and Jared Ewy. Bottom row, from left: Caroline Temple, Ashley Forker, and Alex Kehr.

A few weeks back Radix announced that name.com was the winner of its “Polaroid a New TLD” contest. Our prize was a company outing on Radix’s behalf. We decided to spend an evening racing Go-Karts at Unser Racing in Denver, and it was awesome.

Unser Racing is no run-of-the-mill, take-a-few-leisurely-laps-around-the-track Go-Karting establishment. When you arrive at Unser Racing, you first go through a 10-minute safety training, and then you get outfitted for your race—helmet, head sock, racing suit, gloves, shoes, the works.

After getting into our racing gear, we headed to the track...

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The Name.com Office Cruiser Bike


namedotcom_republic_cruiser_1

In honor of the New TLD .BIKE, we thought we’d show off another one of the office bikes at name.com. We have a wide selection of green bikes around the office for employees to use to cruise around Denver (in style!). The bike you see before you is a 3-speed Republic Bike Plato Dutch Diamond. It’s a plush and soft ride that allows the rider to gracefully wander the streets while having an indescribable amount of fun.

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Swee.ping, chop.ping, cam.ping, and more: Name.com wins Radix “Polaroid a TLD” Contest


radix

A few months ago Radix held a cool contest involving Polaroid cameras and New TLDs. The contest rules were pretty simple: Registrars were to choose a favorite TLD among Radix’s 29 New TLD applications, and then use a Polaroid camera to take a photo that communicates that New TLD.

After some brainstorming, Name.com decided to go with .PING. Our idea was to show a bunch of “-ping” verbs in action, all in one shot. So (from left to right) Caroline Temple is JUMP.ING, Ashley Forker is SIP.PING, Kyle Robbins is BARHOP.PING, Nick Salvadore is PIM.PING, Shannon Brown is SWEE.PING, Nic Steinbach is DOGNAP.PING, and Jon Liu is SLAP.PING. Ethan Conley is on the ground CAM.PING (though it looks more like NAP.PING), and Alex Kehr is in the background, CHOP.PING.

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When the going gets tough, the tough watch kitten GIFs


Sometimes work is hard. We usually have a pretty fun time at name.com even when we’re working, but inevitably there are some busy days.

Ashley Forker, name.com’s marketing manager, had some busy days last week. So on Friday, UI Engineer and name.com homecoming king Jon Liu took it upon himself to keep Ashley in good spirits by sending her animated GIFs of dogs, kittens, and other creatures that make you say “awwwwwwwwwe.” And he did it all day long.

Usually there’d be a few words of encouragement, followed by the GIF. For example:

Jon:  you guys are really doing good business work in there… keep it up
Sent at 11:01 AM on Friday

Jon:  Stay cool forker -

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Startup Couple: A Tutorial to Tech Fluency


It’s Denver Startup Week and sometimes it’s hard to get past certain things … like language. The jargon of the startup community can be an adventure on its own. To celebrate the parlance of the industry, we contacted doting couple Brad Feld and Amy Batchelor, two people who couldn’t be more associated with the Denver/Boulder tech explosion, and interviewed them. Turns out that they are the perfect pair to disrupt and revolutionize the status quo. Whilst iterating, they drill down in an epic paradigm shift of leverage, and emerge Rock Stars and/or Ninjas of the Startup Community.

It happens to the best of us. One day you’re just a person, the next day you’re an epic maven. It’s all about the pivot.

Who exactly are Brad Feld and Amy Batchelor? They recently co-authored Startup Life: Survi...

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