User Experience

This week our little UI/UX unicorns and developer wolfpack have been hard at work!  Ch-Check out this weeks changes to your account that will make managing your domains that much easier!  Game on!

  • Ever used the “Email Me My Domain List” link from your Account  Control Panel? You should!  It now emails you your domains,  expiration dates, and name servers!  Say what?!

Domains, Expiration Dates, and Name Servers – Oh My!

  • Your Account Management page just got a lot snazzier too!  Look at the magic unicorns running with wolfpacks can do………
  1. “Action” buttons have been added to make it easier for you to renew domains and products, enable whois privacy, edit DNS, change nameservers, manage URL forwarding, and manage automatic billing...
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User Experience Part 3: Getting Down the Bones


In my last UX blog post I discussed defining the strategy of a project by inquiring about user objectives and company objectives. I’m sure you all went out and immediately started scheduling stakeholder meetings, agreed on a strategy, and then looked around at each other with that “now what?” look.  Is that what happened? If so, worry not! The next step is straightforward and obvious – write it down.

writing down your user experience

Have a developer take a look at your notes to make sure you're not delusional.

Putting the strategy and the flow on paper ensures that you don’t forget it. It also serves as the first section of every product manager’s most beloved (and simultaneously most detested) aspect of his or her job–the scope of work...

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User Experience Part II: Prepare or Die (or at least be extremely frustrated)


This is the second post in a series about User Experience design. Catch up with the first here.

UX design, as I aptly described (with metaphors and all) is about creating products that people want to use and can use easily. Realistically speaking, there are a lot of fluffy books and schools of thought out there about UX design that completely ignore real world constraints. I could give you a number of recommendations about user testing in labs and surveys and disregarding existing processes and systems, but then I’d be misleading you. My goal is to provide you with an overview of how a real-world UX design process works. I’m not going to say it’s 100% perfect, but it’s a great place to start. Today I’m going to discuss project objectives.

building your user experiencePlanning a project with user-centered des...

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User Experience: Just Like Riding a Bike


I used to have this bike back in college that I rode everywhere. It baffled my friends that I chose to ride a bike, not because the concept of “green” transportation was bizarre or unfamiliar to them, but because of the particular bike that I rode. It was terrible. The gears on the back wheel protruded too far from the bike and they would snag my pant legs and rip them apart.

name.com has a good ux user experience.

Bad user experience can be painful.

By now you’re probably thinking “duh, roll the pant leg up” because most bikes will do this if your pants are flared enough at the bottom, but this bike would cut and scratch my leg if I didn’t make a conscious effort to bow it out. So, I had a bike that caused my physical pain to ride, unless I was willing to sacrifice some pants en route...

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