How to protect your account with an extra password

Passwords can be pretty tricky to guess as long as you’re not lazy when creating them. By keeping a few best practices in mind, you can create a password that will be extremely tough to crack.

But it’s a big bad internet world, and there’s still a chance your username and password combo could be compromised. That’s why we provide a 100 percent absolutely free way to add an extra layer of protection to your account. It’s called NameSafe.


How it works

If you don’t have NameSafe activated, logging into your account is just like logging into most websites: you use a username and password combo. NameSafe makes it so you need a second password to log in—a six-digit code that is generated by a (free) app on your smartphone and is only valid for 30 seconds (and then a new code is generated).


Getting started

First, you need to download the Verisign VIP Access app on your smartphone. It’s available on all popular mobile operating systems, including iOS, Android, BlackBerry, and Windows Phone (download from your phone’s app store, or by navigating to Once it’s installed and set up on your phone, it should display a Credential ID and a Security Code. The Credential ID is your ID—it’ll never change, and you’ll use it to link the app to your account. The Security Code regenerates every 30 seconds, and it’s what you’ll use as the second password for your account.

photo Activating NameSafe

Log in to your account, go to the “Security” tab, and click on “NameSafe.” You’ll click through a page that has some basic information about the service, (which we just covered) and  then arrive at the “Add Credential” page.



Here, create a credential alias (it’s just a description, I used “iPhone App”), enter the Credential ID from the VIP Access app on your phone, and enter the corresponding six-digit security code. You’ll also have to fill out a brief form with security questions (helpful if you lose access to your smartphone). Once you’re done, you should see the credential on your NameSafe Management screen. You’re done!


Logging in

The next time you log in to your account, at first it’ll appear as if nothing has changed. You’ll enter your username and password and click the login button. But instead of immediately proceeding to your account, a “Security Code” field will appear. Open your VIP Access app on your phone, type in the six-digit security code that it generates, and you can finish logging in.

Now if someone wants to break in to your account, they’ll not only need your username and password, but also the six-digit code that is only active for 30 seconds and can only be accessed on your own personal phone. Pretty cool, huh?


For more information on NameSafe, check out the following videos:

Harvey Specter
Posted at 11:17 am January 30, 2014
Ahmed Abdikarim

its good but what happen if i lost my phone how i can get the application again and grant access + its better like “google 2 step verification” : mean i can access using SMS , because if i lost my line i can get the same line again but phone can’t

Harvey Specter
Posted at 11:26 am January 30, 2014

Hi Ahmed, if you lose your phone, you have to send us a bunch of information so that we can verify your identity. We take security very seriously, so we ask for multiple documents to prove that we’re actually speaking to you.

Harvey Specter
Posted at 4:47 pm January 30, 2014
Ahmed Abdikarim

Ok good idea , but as customer i don’t need send documents and this take time to verify and get the access again m but lose of mobile line i can get backup in 5 mins and receive my codes again , in another view using of SMS verification more useful because not all customers have Smart Phones 😀 … i think the idea is clear and is Verify you’re self any time in fast ,secure , less time to gain backup , and finally in popular and not complex method 😀