CATEGORY: Community

An Open Letter to Danica Patrick

Dear Ms. Patrick:

You’ve had a rough weekend. You were in two big car accidents. Most people get into a fender bender and for weeks it’s all they talk about. They consult doctors, lawyers and learn Reiki, but not you. You get back into another car and wreck again.

First, it should be said that neither accident was your fault. And, secondly, please know we have much respect for you. Even the race announcers lauded the way you handled the first crash, having the wherewithal to take your hands off the wheel to avoid arm injury. With any of us there’d just be a lot of screaming and moisture. But I digress. The reason why I’m writing to you today is because we’re concerned for your well being, and want to offer you a safer gig.

An Incident at your work:

Danica patrick crash

You after being nudged to what seemed certain doom.










An incident at our work:

Someone ordered too much mayo!















Sure you’re the spokesperson for GoDaddy, the monster in the domain business, but they have to pay you to do it. That brings up my point: what’s more valuable, a logo on your car, or your health? Listen, when we saw you hit the wall in the Daytona 500 qualifying race, we thought, “OMG, Danica is toast.” But you just got out of the car and started cussing. Now that’s our woman.

We’ll set you up with a much less risky job. One where the pace isn’t as dangerous, and the only accident was when a leak in the pressure tank made our kegerator inoperable. It was pretty scary, but when the panic subsided we walked across the street and got a twelve pack. Now that’s living Danica, and it’s the kind of thing that’ll keep you stress-free and alive for years to come. I’m not sure we can say the same for auto racing (or spending time with Bob and that elephant gun.)

Oh, and once you get here you won’t be without wheels. We have several of these cool new wheeled desk/chair combos in the office. Most of us have to take turns, but we’ll make sure you get one whenever you want it.

Yes, the pay will be considerably less, but the payoff? Fewer broken bones and no pit crew spit. In the immortal words of that soothing Mastercard guy: Priceless. And we’ll throw in one of the Dev guys. His name is Pat and he’s from Maine, which means he’s really nice and grew up in a cottage instead of a house. I know you’re already married, but we’ll just let you have him. It’s what we’ve got at, good people, so we’re certain you’ll fit right in.

Please consider as an option. No hard feelings if you decide to stay, but just remember who’s looking out for you. I’m not sure if it’s the people who keep you around as long as you tinker with disaster every weekend. That’s not us, Danica. We’re cool.

From the Inside Out: Building a Company Vision and Mission (part III)

As many of you have been following we’ve begun the process of creating a company vision. Last time we left off we were ready to dive into our BHAG (big hairy audacious goal). I promised you guys that we would open the doors and be completely transparent during this process so I’m going to be totally honest: coming up with a company vision is a long and difficult road!

big hairy audacious goal

Almost there.

The latest:

We’re at the stage where we have selected our MARS group and divided the whole company into 3 groups from which each of the 6 MARS members will be soliciting feedback. Members of customer support will be interviewing Developers, Developers are interviewing Operations and Marketing, and Operations and Marketing are interviewing Customer Support (or some sort of mix along those lines).

Inter-departmental communication is rich and valuable in so many ways but it certainly does make it difficult to schedule and find time to meet. Pulling a developer off his code work to sit down and talk about values is much easier said than done, take it from me! 🙂 That said, some of the most ingenious ideas and invaluable feedback have come out of this process. It’s amazing what happens when you get different groups of people together who aren’t used to working closely with one another. Interviews involve questions like, “What do you value?” “What does this company value?” “Where do you see us in 10 years?” “Where do you want to see us in 10 years?” Each one of us with our unique perspectives approach these questions differently.

There are a few values, such as ‘fun’ and ‘goodwill’ that everyone can get behind rather easily (mmhmm, you saw that right, we value fun). Other values however, like, “innovation” come with much more debate. In going through these exercises it has really opened my eyes as to what a special group of people we have here. We aren’t just coworkers, we’re friends. To take that one step further, we’re not just friends we’re big hairy audacious goalfamily. And we have a lot of really good ideas about what this company is and where it should be headed. The challenge now knocking out the remainder of interviews that have been near impossible to schedule. Secondly, we need to sift through all this feedback so that we can get to a place where we can all put a stake in the ground and firmly stand behind our values, sync on vision, and actively chip away, in our own personal day-to-day, moment-to-moment tasks, to get to where we want to go.

If you can’t tell, I’m energized. already rocks but we are all so eager and motivated to take it to the next level. There is electrifying energy and momentum running through this office – so get ready, there are a lot of great things to come.

What does mean to you? What do you think our purpose is? We’d love to hear from you…we won’t even hassle you for an interview.

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Shedding Some Light During the Blackout (SOPA & PIPA)

Isn’t it Ironic
“Ironic” is a term that gets overused and even misused a lot, but I think we’ve got a solid case of Irony here: the freedom and innovation inspired by the openness of the Internet is the very thing that clobbered the bill that would have stifled the freedom and innovation of the Internet.

It’s true, the Stop Online Piracy Act (SOPA) has been shelved. SOPA was authored with hopes to curb online piracy by preventing the likes of Google and Yahoo from sending users to sites distributing stolen materials. It would also allow for litigation if copyright was being infringed. It’s a concept backed by the likes of cable giant Comcast as well as the Motion Picture Association of America. They point to lost revenues as a reason for the legislation, but underneath SOPA’s pirate-fighting veneer is an ugly and misguided soul.

What Is Doing

We’ve gathered some talking points that better explain SOPA, and it’s creepy little brother, PIPA (Protect IP Act), not simply to better illustrate the House and Senate bills, respectively, but so that we can all be prepared when these pop up again. And they will. SOPA isn’t dead, it’s just being retooled for another run. PIPA is still alive as well (this video is an amazing PIPA primer.)

We at know we’re but a small vibe in the collective voice that sent shock waves to Washington, D.C. Back on December 29th we showed our support by offering to donate 10 cents for every retweet of our #stopSOPA page explaining both our stance and why this is such an important issue. However, when the dust settled the total contribution it would have required was not enough. Instead, to pay tribute and support those who make their life’s work to keep the Internet the bastion of freedom that it is, we are going to make $1000 donations to each of the following organizations:

Electronic Frontier Foundation – For over twenty years they’ve been confronting cutting-edge issues to defend free speech, privacy, innovation, and consumer rights.
Creative Commons – Borrowing directly from their About Us page: “To achieve the vision of universal access, someone needed to provide a free, public, and standardized infrastructure that creates a balance between the reality of the Internet and the reality of copyright laws.”
The Case Foundation – Jean and Steve Case worked on the Internet before most knew there was an Internet. Their foundation works, in part, to, “broaden the use of new technologies to make giving more informed, efficient, and effective.”

What the Critics Are Saying

It’s important you get the chance to read for yourself about SOPA and PIPA. We have, and we’re happy to have our thought’s articulated by the following people and organizations (here are your talking points):

The White House: “We will not support legislation that reduces freedom of expression, increases cybersecurity risk or undermines the dynamic, innovative global Internet.” It even threw in that they would not support a bill that tampered with the “technical architecture of the Internet.”
Steve Benen, Washington Monthly: “Misguided efforts to combat online privacy have been threatening to stifle innovation, suppress free speech, and even, in some cases, undermine national security. As of yesterday, though, there’s a lot less to worry about. “
Congressman Darrell Issa (on the #OPEN alternative): First, Americans have a right to benefit from what they’ve created. And second, Americans have a right to an open internet. Our duty is to protect these rights. That’s why congressional Republicans and Democrats came together to write the OPEN Act. But it’s only a start. Visit to see the details, comment, collaborate, and help build a better bill.
Google, via CNET: “Like many businesses, entrepreneurs and web users, we oppose these bills because there are smart, targeted ways to shut down foreign rogue websites without asking American companies to censor the Internet. So tomorrow we will be joining many other tech companies to highlight this issue on our US home page.”
As a for-profit company reared in a free-market capitalist society, we must be prepared to defend our opposition to legislation that proposes to save money. Freedom and shared creativity can’t always be quantified for the skeptical person wondering why we wouldn’t quickly capitulate to the bottom line. (After all…freedom IS the bottom line!) Turns out, however, that Tim O’ Reilly has been thinking about this:

Tim O’ Reilly: While the existing music companies were focused on fighting file sharing, Apple went on to provide a compelling new way to buy and enjoy music, and became the largest music retailer in the world. While book publishers have been fighting the imagined threat of piracy, Amazon, not pirates, has become the biggest threat to their business by offering authors an alternative way to reach the market without recourse to their former gatekeepers.
Hollywood too, has a history of fighting technologies, such as the VCR, which developed into a larger market than the one the industry was originally trying to protect.
In short, SOPA and PIPA not only harm the internet, they support existing content companies in their attempt to hold back innovative business models that will actually grow the market and deliver new value to consumers.


So the very forces fighting for SOPA and PIPA are actually hindering their own progress? Now that’s irony.

Let’s all hold hands and sing…


We want to thank Google, AOL, Mozilla, eBay, Facebook, Linkedin, Twitter, Yahoo! and Zynga for using their muscle to in a signed letter to the members of the Congressoinal Judiiciary Committee. We also want to give huge shoutouts to Reddit, Wikipedia, BoingBoing and countless other sites observing the 24-hour blackout to show their opposition to the bills. And like an Oscar acceptance speech that’s gone too long…thank you @namedotcom Twitter followers who kept us informed like @techzader, @bfeld, @livet0ski and @swirlee…let us know if we’ve overlooked you!

Now, get the word out! Tweet, Like, Share, and Email this page to everyone! Then, send people to HERE to get code to black out their own site.

Affiliate Getting Started, Series 1: Choosing An Affiliate Network

by Caroline, Domain Concierge

We’re assuming you already know what an Affiliate is and have a desire to start making money by promoting services/products in your niche on your blog. A quick way for locating Advertisers in your niche is through an Affiliate Network. Affiliate Networks act as intermediaries between you the Affiliate and the Advertiser. Affiliate Networks allow you to compare various offers from Advertisers and you can choose which offers to participate in and promote via your blog.

Soo’85How the heck do you choose an Affiliate Network? We thought had a few great suggestions for you to consider when selecting a network. We then took those suggestions with a few of our own and applied them to 3 Affiliate Networks who score pretty high on ranking sites. Check it out…

  • Tracking Methods (can you see real time results, can you customize your data)
  • Payment Methods. How the network pays commissions.
  • Payment Threshold. you have to earn before you are paid. If you are just starting a lower threshold -such as $1.00- will mean you receive money faster depending on payment cycles)
  • Ways to earn money (Type of programs they specialize in-Pay Per Lead, Pay Per Sale, Co-Registraion) If you are new to Affiliate Marketing then a range of ways to earn money gives you a chance to try different methods with your blog readers. See which method works best for your blog then seek advertisers who pay based on that method.
  • Industry Verticals Specific industries the network focuses on (or has success in). Make sure they support the industry you wish to promote.
  • Support/Training. Support provided to you as an Affiliate. Look for training opportunities too with an Affiliate Network. Networks want you to be successful and that starts with your success. You’ll want to make sure the help desks are easy to navigate and support is timely.


Tracking Real time tracking real time tracking, options to customize near real-timer reporting, will work with you on customizing
Payment Methods Check, Direct Deposit Check Check, Direct Deposit
Payment Threshold Check $100.00, Direct Deposit $50.00 $100.00 $1.00, however Advertisers can customize the threshold
Ways to Earn Money Advertiser Choice (Possible options: Perecent of sale, Cost per lead, Cost per Click) Percent of Sale Advertiser Choice (Possible options: Perecent of sale, Cost per lead, Cost per Click)
Industry Verticals Finance, Travel, Automotive, Consumer Products, Education, Health and Beauty, Retail, Business, Entertainment, Special Interest Arts & Entertainment, Betting Systems, Business / Investing, Computers / Internet, Cooking, Food & Wine, E-business & E-marketing, Education, Employment & Jobs, Fiction, Games, Green Products, Health & Fitness, Home & Garden, Languages, Mobile, Parenting & Families, Politics / Current Events, Reference, Self-Help, Software & Services, Spirituality, New Age & Alternative Beliefs, Sports, Travel Auto, Business & Career, Clothing & Accessories, Computer & Electronics, Department Store, Entertainment, Family, Financial Services, Food & Drink, Games & Toys, Gift & Flowers, Health & Beauty, Hobbies & Collectibles, Home & Living, Internet & Online, Mature/Adult, Miscellaneous, Office, Sports & Fitness, Telecommunications, Travel
Support/Training Tips and Training articles and webinars, support ticket support from within account Monday-Friday 7am-6pm Mountainn Time. Blog, PodCast, Webinars, all for ongoing education Email, Help Center, LinkShare University, Blog

Of course these are not the only 3 Affiliate Networks. Try this Google search for researching your own Affiliate Network to join. Best of luck with your Affiliate business! Community Evangelist Loses Bet, feels awkward

Because Tim Tebow couldn’t hit the broadside of the sun during a supernova, and the Denver Bronco defense gave Tom Brady enough time to make footballs out of a live pig, I am wearing this jersey. Long, painful story short, I lost a bet with customer Mike Maddaloni, the owner of pro-Patroits website,


For those of you not into into American football (kind of the direction I’m heading these days), is located in the town of the Denver Broncos. The Patriots beat the Broncos by a lot of points (I had to turn it off in the fourth quarter.) I’m wearing the jersey of Brady, the quarterback of the New England Patriots. It feels very, very wrong.



hello world

We are about to do three things that should make you happy:

1- Make the site much, much easier to use. We’re systematically going through the site page by page, click by click, and making it simpler. You deserve that.

2- Give our current customers lots of new friends, so they can look back and say that all the new guys are just “jumping on the bandwagon” and that “we were customers of before everyone knew about them.” Hey, it’s cool to be first. We’re going to help make sure the whole world knows how cool you are.

3- Help you. We work hard to make sure we have what you need, but this year we’re taking it to the next level. From video tutorials and guides on every page to educational blog content to 24 hour support (this will be the last half of the year… takes a while to staff!), this is going to be a banner year… for both of us.

That’s why the title of this blog post is “hello world.” In much the same way that those words marked the start of something great, something that would eventually change not only the world but the way we live our daily lives’85 this year is the start. The start of making the internet even easier, the start of getting the word out about our legendary support, the start of as a household name’85 the start of something great.

hello world… here we come.

GoDaddy, SOPA, Promo Codes, and some Transfer Tips

Now you know how powerful you are. GoDaddy has changed their position on SOPA (Stop Online Piracy Act). They were for it, and now, after you transferred your domains and voiced your opinion, they’re against it.

Danny Luksa put together this simple and probably Not-Safe-For-Work illustration of what went down.

Illustrations and jokes aside, what’s important here is that a flawed piece of legislation has lost a major backer. So we’re not going to kick GoDaddy while they’re down. We’re moving forward (with your help, thank you) with our effort to get politicians to back away from this giant, stinking pustule of freedom-pinching poo. Our new promo code is ‘STOPSOPA’.

For those of you determined to transfer, now through the end of the year use the promo code, “STOPSOPA” for 10% off transfer ins (COM, NET, ORG, TV, INFO, IN, US, CO, ME & TEL) and also receive 40% off any of our hosting plans!

For the sake of our support team…

Transfers are typically seamless. However, we understand that your domains aren’t just URLs, but ideas, enclaves of inspiration and money makers. The wait from one registrar to another can be stressful. Here are some things to keep in mind to make your transfer to go as smoothly as possible:

1. Make sure your domain is unlocked.
2. Turn off your Whois privacy.
3. Make sure your admin email is current (it’s best if it’s the one you use most regularly).
4. Ensure that your Auth (transfer) Code is valid.
5. Watch for the email that our world class customer support will be sending you.
6. Within your account you’ll see that you can monitor the transfer:

And you can view the status and result of your transfered domains.

7. As long as nothing is changed or disabled by the losing registrar (it rarely is), the DNS entries (and name servers) will not be effected.

Those are some things to look out for with your transfer. Now back to pounding SOPA into the dirt. The Internet is where ideas are born, opinions exchanged and innovation thrives., your ICANN-accredited company o’ cool and customer support, is going to do all it can to keep it that way.

Getting on our SOPA Box (and saving you money)

So it’s a little freaky to stand on a SOPA (Stop Online Piracy Act) box and proclaim one thing or another. However, there are two things we know:

1) No one likes piracy, but even more so

2) People love their FREEDOM!

Oh, and there’s a third thing:

3) How to Transfer from GoDaddy.

Now through the end of the year use the promo code, “NODADDY” for 10% off transfer ins (COM, NET, ORG, TV, INFO, IN, US, CO, ME & TEL) and also receive 40% off any of our hosting plans!

That’s what we know. You may think we don’t know counting, but we do. We know we can count on you to make the right decision. OK, that was cheesy. We also know BS and call it when we see it.’s official stance: believes that at the heart of the internet as we know it lie two distinct values: freedom of expression and the ability to quickly and easily transfer ideas and information to a broad and diverse collection of individuals. Although these ideas and information do deserve protection, SOPA’s broad and sweeping reforms threaten the two fundamental pillars on which the internet thrives. opposes SOPA and calls on Congress to search for a new way to protect intellectual property rights, while maintaining the freedom from which we all enjoy and benefit.

Confused on what SOPA is? Check out more here.

Project #FreeDavidWalshDotName = SUCCESS!

What happened with David Walsh? His domain was stolen and we got it back. Sounds pretty mundane, but it’s such a crazy story it deserves its own promo code. As a matter of fact, it even made the evening news:

It’s true. We’re not making anything on these transfers but we’re just so darn excited. Use Promo Code “DAVIDWALSH” and transfer in any COM/NET for $7.25! Transfer in any .NAME for just $6.99! AND THAT INCLUDES A YEAR REGISTRATION! You also get all the cool freebies, the domain forwarding, the social URL forwarding and, most importantly, the free VIP Security to keep your domains safe.

THIS JUST IN…MORE INFORMATION: We’ve just received details from behind the scenes. When a domain is stolen, this is how the Name Ninja team handles the situation:

The David Walsh Incident

~ Zero Hour ~

A short dramatization by Owen Borseth

“Scott,” his wife was barely awake when she poked him in the side to rouse him. “It’s the phone.”

“The phone?” Scott looked at the clock with his eyes half opened. “Who the hell? At this hour? I’m not answering it.”



“The phone.”

“I’m not answering it. Just go back to sleep.”

“It’s,” she paused. “It’s the red phone,” this time Scott sat up, fully awake.

The red phone could mean only one thing, there was a domain name emergency and operatives were springing into action. Scott rubbed his eyes and ran his fingers through his scruffy rust colored beard before picking up the handset, “this is Scott.”

“Scott,” the voice on the other end of the line greeted, “Paul here. We’ve got ourselves a situation. We need you in the war room, stat.”

The night air and the office temperature were not the only frigid things Scott felt when he stopped outside the war room’s door on that brisk early morn. The cold calculating eyes of Paul and the icy tight lipped expression on Bo’s face froze the room like a winter’s storm. The last time the red phone rang it had been summer, it was mid-afternoon, and the warmth of the day made the already heated situation that much more unbearable. Scott didn’t know which incident was worse, then with the heat or now with the cold. He removed his gloves so that he could type but left his coat zipped up, then stepped into the war room where his fellow operatives were waiting.

“It’s a dot name,” Bo’s eyes never left the monitor but the former marine was well aware of Scott’s arrival. “”

Paul pushed his glasses up higher onto the bridge of his nose, “thirty seven tweets, one hundred ninety three re-tweets, and counting. It’s a real cluster…”

“Who are the players?” Scott interrupted.

“From GoDaddy to us and then from us to 1&1,” Paul replied.

“GoDaddy,” Scott’s voice seethed and his face reddened. “I don’t care what happens, we get David Walsh his domain back.”

Bo looked up from his monitor, “let’s round up our posse and get started then.”

“I’ll bring my laptop,” Scott declared before walking out of the room.

Bo stood up, “And I’ll bring my knife.”