7 ways to build & manage a community for your small business
By Alisha Shibli
As social animals, we seek solace in safe and nurturing environments where we can freely share our stories and views, where we can learn from each other and grow together. This idea of a community based on shared interests, passions, circumstances, and ambitions has permeated the realm of businesses as well.
Community management refers to creating opportunities to interact with your audience as a brand that has a life of its own—like a real person as opposed to a company. It involves creating a space where you can get genuine feedback on your products and better understand the needs of your customers. It also facilitates interactions that stimulate the mind and bring people closer on multiple levels. It’s where you can create long-lasting relationships with your customers but they can also do so with other customers.
How to protect your Name.com account in the COVID-19 era
Our customer support agents and fraud team have recently reported an increase in phishing, hacking, and social engineering attempts over the last few months. Bad actors are taking advantage of the turmoil surrounding COVID-19 in an attempt to gain access to confidential information.
We’re doing everything we can to increase security in response to this troubling new trend, but there are several things that you can do as a Name.com customer to protect your domains and products from harm’s way. Take these precautions to protect yourself and your account.
Video | Nerd Compass presents: How to optimize your website
A well-optimized website is one that is quick and easy to use and keeps your visitors coming back regularly for the products or information they need. Customer Support rep Kole dishes some knowledge on how you can optimize your content in this video.
Love Name.com? Earn rewards by telling your friends
We love our customers here at Name.com and we hope you love us just as much—because if you do, you can earn some cool perks by referring your friends and colleagues with our Referral Program.
5 features to look for in a hosting plan
If you’re new to websites, browsing the selection of hosting plans available can get confusing. Which features do you really need when you’re starting a website? We’ve narrowed it down to five key features you should look for while choosing a hosting plan.
4 types of DNS records you should know about
DNS records are an essential part of getting websites to operate correctly. They serve as a map that tells the DNS server (or the digital database that lists every website on the internet) which domain every IP address is associated with, and how they should handle the access requests sent to them.
How to create an online portfolio
Are you a student nearing graduation or a young professional looking into breaking into a new industry? One of the best ways to stand out during a job hunt is to show off your experience and previous work with an online portfolio. Here’s how you can quickly and easily create one for yourself.
Why real estate and .FORSALE domains go hand in hand
If you’re a real estate agent, you know that staging is everything: A home that’s on the market should be clean and inviting. The best features should be highlighted and the price set at a competitive number.
So why should your online listing be any different?
Keep your Name.com account secure with free Two-Step Verification
Having the security of your online account compromised can be a headache and a half. As tempting as it may be the use the password “Password123” on every online account you have, taking measures to prevent a possible hacking attempt is well worth the time and effort. As part of our mission to create a stress-free customer experience for you, we offer a free way to further secure your Name.com account from hackers.
These 15 second videos will make your Name.com experience so much easier
As our customer, we want to make sure that your experience with us goes as smooth as possible. Roadblocks obviously can happen when you’re building an online presence, and when they do, we’re always happy to help you solve any problems that arise. But after years of helping our customers resolve their account and domain issues, we’ve noticed a few issues seem to pop up more frequently than others.
Rather than writing an essay-length explanation of each problem and how they can be resolved (which let’s be honest—would not be very enjoyable for you to read), we’ve come up with a simpler method: Short, 15-second videos that point out frequent mistakes that happen when creating a website or setting up your Name.com account.