CATEGORY: Tips

7 ways to build & manage a community for your small business

By Alisha Shibli

As social animals, we seek solace in safe and nurturing environments where we can freely share our stories and views, where we can learn from each other and grow together. This idea of a community based on shared interests, passions, circumstances, and ambitions has permeated the realm of businesses as well.

Community management refers to creating opportunities to interact with your audience as a brand that has a life of its own—like a real person as opposed to a company. It involves creating a space where you can get genuine feedback on your products and better understand the needs of your customers. It also facilitates interactions that stimulate the mind and bring people closer on multiple levels. It’s where you can create long-lasting relationships with your customers but they can also do so with other customers.

How to protect your Name.com account in the COVID-19 era

Our customer support agents and fraud team have recently reported an increase in phishing, hacking, and social engineering attempts over the last few months. Bad actors are taking advantage of the turmoil surrounding COVID-19 in an attempt to gain access to confidential information.

We’re doing everything we can to increase security in response to this troubling new trend, but there are several things that you can do as a Name.com customer to protect your domains and products from harm’s way. Take these precautions to protect yourself and your account.

Keep your Name.com account secure with free Two-Step Verification

Having the security of your online account compromised can be a headache and a half. As tempting as it may be the use the password “Password123” on every online account you have, taking measures to prevent a possible hacking attempt is well worth the time and effort. As part of our mission to create a stress-free customer experience for you, we offer a free way to further secure your Name.com account from hackers.