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Knowledge Base    Domains    DNS: Adding an NS Record

Adding an NS Record

Last Updated: Aug 06, 2018

An NS record is used to point a subdomain to a set of name servers. They should only be used for subdomains and not the main domain. If you wish to point the (main) domain to a set of nameservers, please refer to this guide instead.

NS records are appropriate to use when you want to use different nameservers for a subdomain - resulting in the main domain and subdomain having different sets of nameservers.


An example of a set of NS records


Note: If you wish to setup a DNS record with, it's important to note you need to use our nameservers - so manage and host your DNS. Domains registered with use our nameservers by default but in order to point your domain to our nameservers, or verify they are correctly pointed, please see our guide for default name servers.

Once you are using name servers, follow the steps below:

  1. Log in to your account.
  2. From the top menu, click the Domains tab, and select my domains list.
  3. Click on the domain name you wish to create an NS records for.
  4. Click DNS Records, on the left.
  5. Here you will add the desired NS record, provided by your host. You would create at least 2 records since you need a minimum of 2 nameservers for it to resolve.

    First NS record:
    • Select NS in the Type drop-down menu.
    • Enter the subdomain in Host field blank
    • Enter or copy+paste the nameserver into the Answer field.
    • Leave TTL as 300 (default)
    • Click the blue Add Record button.

    Second NS record:
    • Follow the same steps as in the first record, but add the second nameserver in the Answer field.


Once the records are created, the domain should be working within 24 hours.

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