Name.com's refund policy

Last Updated: May 15, 2021

To see if your domain or product is eligible for a refund, please review our refund policy.

For security reasons, we cannot issue refunds over the phone. If you would like to cancel and refund a domain or product:

Please log in to your Name.com account.
Go to your Order History page (in Account Settings) to request a refund on the order you are asking about.
Once you find the order, click on the blue number for that order and then click the Request a Refund button on the right side of the screen.

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