Name.com's refund policy

Last Updated: Nov 25, 2020

To see if your domain or product is eligible for a refund, please review our refund policy.

For security reasons, we cannot issue refunds over the phone. If you would like to cancel and refund a domain or product:

Please log in to your Name.com account.
Go to your Order History page to request a refund on the order you are asking about.
Once you find the order, click on the blue number for that order and then click the Request a Refund button on the right side of the screen.

Request a callback from our Support Team

Please select a 2 hour preferred callback timeframe from the drop-down and we will do our best to get back to you then. We are also available for live chat at name.com/chat

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We will try our best to reach you within your chosen time window, or as soon as possible.

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Please enter the specific details of your request. Please provide as much information as possible so we can help you quickly.

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