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Knowledge Base    Domain Transfers    Incoming Transfers: Checking the status of an incoming transfer

Checking the status of an incoming transfer

Last Updated: Oct 29, 2018

When transferring a domain into Name.com from another registrar, it goes through several stages. To determine the status, please do the following:

  1. Log in to your Name.com account.
  2. Click on the ACCOUNT tab, located at the top, select TOOLS and then select TRANSFERS IN PROGRESS.

What do the transfer statuses mean?

The possible statuses are:

Transfer Submitted: This transfer is progressing smoothly! The registry has requested a transfer from the losing registrar. If the losing registrar does nothing, the transfer will automatically complete 5 days from the transfer request date. Please contact your old registrar if you would like to expedite this process.  

Pending Unlock: The domain name is still locked. Domain names that are locked are not eligible for transfer. You will need to contact your old registrar for assistance with unlocking the domain name.

Pending New Auth Code: The authorization code you submitted when you started the transfer is not valid.  The registry won't allow the transfer to complete until the authorization code is updated. Please contact your old registrar and ask them to confirm your authorization code. Then enter the new authorization code on the TRANSFERS IN PROGRESS page. 

Note: When transferring a domain name between registrars, the transfer is initiated on the gaining registrar end. Therefore, if you are transferring a domain name away from Name.com, you will not be able to view the current status of the transfer. You will need to contact the gaining registrar for the transfer status. 

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