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Knowledge Base    Domain Transfers    General Transfer Information: Incoming transfer did not renew the domain

Incoming transfer did not renew the domain

Last Updated: Nov 03, 2017

In most cases, when you transfer a domain name to Name.com it adds one year to the expiration date. However, if you renewed the domain name within 45 days of the transfer, then one year is not added.

Since this is an ICANN rule, not a Name.com one, we cannot override it.

If you did renew within the last 45 days, you would need to contact your previous registrar and ask them to issue you a refund for the renewal.

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