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Knowledge Base    Checkout & Billing    Payment Profiles: No option to add a Payment Profile

No option to add a Payment Profile

Last Updated: May 09, 2017

Unfortunately, our billing profile tool has been used for credit card testing in the past. For this reason, a profile can only be added to your account after you make a legitimate purchase. To add the card to the account, you would simply purchase something and select the option to save that card as the default payment profile for the account. We sincerely apologize for the inconvenience.

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