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Knowledge Base    Checkout & Billing    Failed Orders: Declined due to AVS - Address Verification

Declined due to AVS - Address Verification

Last Updated: Jun 01, 2017

If your order failed and you got an error saying Address Verification Mismatch, the billing address you have provided in your name.com account does not match what your bank or credit card provider has listed on file. Please make sure that you have entered your address correctly, especially the zip code. You may need to verify the address you have on file with your

If the issue persists, you may need to verify the address you have on file with your financial institution or use a different payment method.

Note: Here is an article on how to verify and update your account information for your Name.com account.

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