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Seeing different nameservers in Whois records

Last Updated: May 23, 2017

If you are looking up your nameservers through a Whois search or other external records, you may see something that looks slightly different than what you see inside your Name.com account. Do not be alarmed! As long as the nameservers you see end with name.com, the nameservers are still correct.

When you log into your Name.com account and look up the nameservers, you will see the standard name servers, as below:

  • ns1.name.com
  • 
ns2.name.com
  • 
ns3.name.com
  • 
ns4.name.com

However, you may see something else when you look up your nameservers through a Whois lookup or other means. Behind the scenes, customers are split among a number of different nameserver hosts, such as the example below:

  • ns1dns.name.com
  • 
ns2nsy.name.com
  • 
ns3sxz.name.com
  • 
ns4cfn.name.com

The three letters after ns# will vary based on the account. These hostnames will function exactly the same as the ns1-ns4.name.com—however they will help protect our customers from downtime related to malicious attacks on our nameservers.

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