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Knowledge Base    Email Email: Setting up email via the Outlook App

Setting up email via the Outlook App

Last Updated: Apr 18, 2017

To set up your smartphone to retrieve emails for your email in the Outlook App, follow these steps:

  1. Open the Outlook App on your smartphone.
  2. Click Add an Account.
  3. Click IMAP.
  4. Click the Show Advanced Settings drop down.
  5. Input the following information into the appropriate fields:
  • Email Address: Your email address.
  • Display Name: How you would like your name displayed.
  • Description: How you would like to label this email.

      IMAP Incoming Mail Server

  • IMAP Hostname:
  • IMAP Username: Your email address.
  • IMAP Password: Your email password.

      SMTP Outgoing Mail Server

  • SMTP Hostname:
  • SMTP Username: Your email address.
  • SMTP Password: Your email password.

      Click Go.

      Your Outlook App on your phone will now setup and synchronize with email.

 Note: If testing is unsuccessful, make sure that your username is your complete email address, your password is correct, and that the IMAP and SMTP Hostname is before trying again. If that doesn't work, you may need to change your email password.

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