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Promotional Credits FAQ

Last Updated: Dec 09, 2019

What are promotional credits?

Promotional credits are a type of discount reward that can be applied towards future purchases through Name.com. Each for each credit, you will receive a $1.00 (U.S. dollar) discount on an eligible purchase through Name.com.

What purchases are not eligible for promotional credits discount?

Promotional credits cannot be used for purchases of Name.com account credit, backorders, domain name preorders, and domain name transactions pertaining to a Pre-General Availability phase.

How can I use my promotional credits?

Simply add a new domain to your cart and/or a product such as Name.com Email, Name.com’s Website Builder, or a Web Hosting package. When you get to the payment page you can use your credits to receive a discount on your purchase. More information here...

Can my promotional credits expire?

Yes, your credits will expire if they are not used after 60 days from when they're issued. Once your credits expire, it cannot be returned for use.

Can my remaining promotional credits be refunded to my credit card, PayPal account, or to my account as account credit?

No, credits cannot be refunded to any of these payment methods.  If you do not use your promotional credits within 60 days of issue, they will expire and cannot be used.  

 

 


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