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Knowledge Base    General and FAQs    FAQs: Chatting with name.com support team

Chatting with name.com support team

Last Updated: Dec 27, 2018

In order to contact us via chat, please take the following steps:

Go to our contact page at:

https://www.name.com/contact

1. Click SELECT on any of the topics.

 

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2. Scroll down to the bottom and click Still need help? Contact our support team now

 

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3. This will generate an additional section with links to our ticket system, phone lines, as well as the Live Chat

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Selecting the live chat will open up a live chat with one of our support team members.

Note: Please keep in mind that confidential information such as account transactions will always need to be processed over the e-mail system for security purposes. 

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Monday-Friday   8AM to 6PM Mountain Time, Denver

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Every day   10AM to 5PM Mountain Time, Denver