If you are receiving too much spam in your Inbox, or too many false positives in your Spam folder, adjusting the spam blocking level may help. The spam blocking level determines how likely it is that a message will be marked as spam. A higher blocking level means messages are more likely to be marked as spam; however, you may also find that a lot of innocent messages are also classified as spam (false positives).
- Log into your hosting cPanel.
- Click Spam Filters, in the Email-section.
- Click the link Spam Threshold Score, located in the section for The option to Process New Emails and Mark them as Spam is enabled by default (which is enabled and enforced by default.)
- Choose the spam blocking level from the drop-down menu, and then click Update Scoring Options.