Skip navigation
Knowledge Base    Domain Transfers    Incoming Transfers: Transferring domains without disruption to your email or websites

Transferring domains without disruption to your email or websites

Last Updated: May 11, 2017

If you’ve decided to transfer your domain name to, you may have some questions: How do you do it? How long does it take? And what will happen to your website and email in the meantime?

The answer to all of these questions depends on the type of name servers you have. So if you have host name servers or your own custom ones, then do a little happy dance because you’re in the clear! Your namer servers will follow the transfer with no downtime or extra work on your part.

But if you’re using registrar DNS services, you’ll have to get a little more involved to successfully transfer your domain. But don’t worry—we’ll walk you through the process.

This is from Patrick “P-mo” Moroney who thinks about these things day and night, even when his wife is talking to him. So there’s a good chance he sacrificed the health of his young marriage just to come up with how you can transfer your domain names smoothly and without any interruption to your email or websites.

Transferring a domain that uses registrar DNS services

1. Purchase a transfer. And make sure to do the next 4 steps BEFORE clicking the link on the approval email that we will send to you because you are unable to modify the name servers once we fully submit the transfer to the registry.

2. On the transfers page, click on the arrow next to the edit button and select “Edit DNS.”

3. Input your DNS settings to match what you have at your old drab registrar.

4. At this point, you should be able to resolve DNS both at your old name servers and at’s name servers.

5. But you are not done yet. Go back to your old registrar and set the name servers to the following:

6. Now go back to that transfer approval email and click the link, allowing us to approve the transfer.

7. If your registrar allows you to acknowledge the transfer then you should wait 24 hours after you complete step 5 before you do so. Otherwise, the old registrar could stop resolving your domains if anyone else has their nameservers cached.

8. If they don’t allow you to acknowledge the transfer, we will have to wait the whole 5 day transfer period before the domains are with

9. You’re done! Yey!

Here, P-Mo ponders domain transfers. While some think he’s simply doing some nervous chewing on his earbud, he’s actually powering the internet with his wind.




Can't find what you're looking for?

+1 720.249.2374

Monday-Friday   8AM to 6PM Mountain Time, Denver

Live Chat is Unavailable

Every day   10AM to 5PM Mountain Time, Denver