CATEGORY: Community

Nominate Us For a R.E.C.S.S.!

Yes, R.E.C.S.S. is quite the acronym and it stands for “Recognition for Excellence in Customer Service & Support.” A few customers have already nominated us, and for that we humbly say thank you.

If any of our readers out there have had a good customer service experience with us, you can nominate Name.com in either the “Online Service Provider” or “Hosting” categories here. If you haven’t had a good experience, then we certainly want to hear about it. We ask that you send us an email telling us what happened so that we can learn from it and improve our customer service going forward. Either way, we thank you very much for your input and support!

Riding For a Cause

This Saturday a team from Name.com will be riding in the Tour De Cure Colorado. The Tour is a ride that takes place nationwide and benefits the American Diabetes Association, we’re really excited about participating!

Six Name.com employees, including yours truly, will be partaking in the event and as you can see we’ll be sporting some pretty awesome cycling jerseys as we ride around scenic Longmont, CO. In addition to the swanky jerseys, Name.com is also proudly sponsoring the funds each rider has to raise for the cause.

We invite any local Name.com fans to come cheer us on, or even join us for a much needed beer after the ride. Cheers!

Do You Ignite?

If you’re a self-proclaimed geek and you’ve never been to an Ignite, you’re missing out. Ignite is a night of presentations, each 5 minutes long with 20 slides that auto-advance every 15 seconds. The topics can range from dating, traveling, tech, to just about anything the presenter is passionate about, which makes it a very fun time.

Here in Colorado we have three Ignites going on regularly and each one is pretty darn awesome. Ignite Fort Collins is gearing up for its 6th installment, Ignite Denver just recently hosted its 7th, and Ignite Boulder is going strong with number 12 happening on September 2. We’re big fans of Ignite at Name.com and we also help sponsor the free beer at Ignite Boulder, go figure. 🙂

If you’re interested in checking out an Ignite in your area (and we highly recommend that you do!), you can search for your city here.

Name Wants to Know!

We’re in the process of adding a bunch of cool stuff to our Facebook page and one of those things is a new poll feature. We love hearing from our customers, so we’re looking forward to asking you all sorts of questions, some serious and of course some fun ones too. Right now we have a poll running on “What features/services would you like us to add?” and we really want your feedback on this one. If you don’t see your feature request listed, please let us know!

Now, the catch is that these polls are only available on Facebook (for now), so you’ll have to “like” us in order to see them. Liking us has other benefits, like easy access to our current promo codes, and it gives us a little validation at the same time. 😉

We hope to hear from you!

Back From HostingCon!

Well, technically we’ve been back for a week, but I think we’ve now sufficiently recovered from all the fun that we had in Austin. Between the full days at the conference and the full nights of networking we learned a lot and made a lot of great connections. In fact, the only thing we didn’t get “a lot” of was sleep. 😉

With over 150 exhibitors, the exhibit hall was very impressive, and a testament to how much this event has grown in recent years. From beating down high prices in the boxing ring to Rock Band to booth babes, there was a little something for everyone. Of course, the real fun is just being surrounded by so much innovation and seeing the future of the hosting industry. We think it’s safe to say that future is definitely a bright one and we’re excited to see where the next few years will take us.

Huge thanks to the event organizers, presenters, exhibitors, and the city of Austin! Pretty sure we collectively sweated out about 20lbs in all that heat, but we still had a great time and even came home a little slimmer.

Question: What Was Your First Domain Name?

We’re feeling a little curious today, so we have a couple questions for our community.

  • What was the first domain name you registered?
  • Do you still have/use it?
  • Do you even remember what your first domain purchase was? 😉

We’d love to hear from you! We’ll also randomly select a comment and award the poster $25 in account credit, so happy commenting!

And the winner is…

Sky!

And the winner is...

After almost three weeks, our unintentionally epic ping pong tournament came to a nail biting end as Sky defeated Owen in three games. Judging by the comments on our last post, most people had their money on either Matt or Owen, leaving Sky an opening to sneak in and take the title of Ping Pong King of Name.com!

Of course, now this just means some of us will be stepping up our game to get ready for the next tournament and Sky will have his work cut out for him if he wants to hang on to that trophy. 😉

You can see the results from each round here.

Name.com Sponsoring WordCamp Boulder!

We love participating in the local tech scene, and we’re excited to announce that we will be a sponsor at this year’s WordCamp Boulder! This year the conference is moving from Denver to Boulder and into the historic Boulder Theater. The speaker list and schedule are already up and it’s looking like it’s going to be a great day for WordPress fans!

We’re really looking forward to the event and a couple of our team members will be attending and joining in on the fun. If you run into us, we’ll have some Name.com goodies on hand to give out. Cheers and happy blogging!

Name.com Says Mo’ Business Mo’ Money!

Since we love small business at Name.com, we try to do whatever we can to help our small business customers get more recognition for their hard work and success. We are going to sponsor 5 interviews each month on MO.COM featuring Name.com customers who are either founders or CEO’s of their companies.

Heard of MO.COM? It’s a site dedicated to interviews with entrepreneurs from all industries around the world. The interviews focus on their habits and the goal is to learn about their methods and share these strategies with their readers. As a reader it’s a great way to explore different business philosophies and as an entrepreneur, it’s a great way to get exposure for both yourself and your business. The “MO” appropriately stands for “modus operandi” which other Latin speakers (or anyone with a computer) may know means “mode of operating or working.”

We’re on the hunt for Name.com customers to feature in these interviews, which is a great chance to be seen next to the likes of Aaron Wall (SEObook.com) and Alex Farcet (startupbootcamp). If you have any suggestions for entrepreneurs that are Name.com customers, please post them in the comments. If you want to suggest yourself, that’s perfectly fine! We’d love to hear from you.

Name.com Now Offering Investor Pricing!

We’re excited to announce that we are launching a new investor pricing program that starts on July 1, 2010! This is something many of you have been asking for and we are very happy to be able to offer it to our loyal customers. The details of the program are as follows:

  • You only need a minimum of 25 domains in your account to qualify as a domain investor.
  • There is no monthly or yearly charge to receive this investor pricing, it is based solely on the number of domains you have with Name.com.
  • Higher levels of the program will include free private whois on the entire account.
  • Official pricing will be revealed on July 1, 2010.

This launch of our investor program also coincides with our new retail pricing for .COM and .NET domains. As you may have heard by now, VeriSign is raising prices across the board for all registrars, and unfortunately this cost is passed on to our customers as well. However, we are still extremely competitive with our new pricing.

Starting on July 1, 2010 our new price for .COM and .NET registrations will be $9.99, one of the lowest retail prices available after the VeriSign price increase. In addition to keeping our prices as low as possible, we will continue to offer great promotional deals on registrations and renewals. Your best bet to catch these deals is to keep an eye on this blog or follow us on Twitter and Facebook.

Our current promotions include:

  • SIZZLING – $7.99 .COM & .NET registrations
  • SAVENOW – $8.15 .COM & .NET renewals
  • SHOWTIME – $29.99 .TV renewals
  • $6.99 transfers to Name.com (no code needed)
  • $10.99 one year .TV registrations, $9.99 multi-year registrations (no code needed)

We continue to provide the best prices, tools, and services to our customers and, as always, we thank you for choosing Name.com! If you have any questions about the investor program or the new pricing, please do not hesitate to email us.