News

It’s not just you, the whole Internet is having hiccups right now


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If you’ve been finding your Internet speed slow over the last few days, it’s not just you. The Internet is having some hiccups according to many Internet service providers (ISPs). These technical problems being reported on by ISPs are causing people in the United States and some parts of Canada to have pages load extremely slow or not at all.

eBay was one of the largest websites affected by this problem The auction site was unavailable for hours in various parts of the world. They described the issue as being a “technical issue upstream,” which is just a complex way of saying the downtime wasn’t their fault.

These outages are causing domain and web hosting services to have a handful of outages that are beyond their control...

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Google is making SSL Certificates a bigger priority in search rankings


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Google has just published an interesting blog post about SEO best practices on its Webmaster Central Blog, and one interesting detail is that Google is going to start ranking sites with SSL Certificates higher. Google is making this move because it believes in making the internet a more secure place, and a more secure web starts with more secure website connections.

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Name.com’s Cyber Monday Ad Makes the News


It’s good to see that a lot of hard working people are getting the attention they deserve. Although I’m not sure if this is how they imagined it.

Gotta say a quick but emphatic THANK YOU to Gregg Moss over at 9News for being awesome and savvy and whatever else it takes to convince your news director that something like this does belong on the news. Oh, and an even bigger apology to the wife of an unnamed employee who could not believe he’d bare his pasty parts on YouTube. It has been of no consolation now that her whole family can see it.

Here you go, the Name.com Cyber Monday Domain Deals ad’s television debut…

The Cyber Monday deal, BTW, has been extended through Friday. Use promo code CYBERFUNDAY for 20% off new domain names and web hosting.

It’s been a big week for Name.com...

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Entrepreneur Magazine Features Name.com’s World Class Customer Service


It’s been a year since it all went down; since David Walsh’s domain name was stolen and we managed to get it back. And it’s article on great customer servicebeen a good year. Since then the word has gotten around, and our intrepid support and domains team are getting the credit they deserve. This article in Entrepreneur Magazine (200k followers…What!?) is written by business consultant and author Erika Napoletano. It’s part of a bigger piece on how businesses go the extra distance to get more customers. It’s nice that by simply being good to people, good things will happen. There’s not all that much sexy about it, unless of course you’re tired of being turned off by bad support. Then it’s so hot it should be the centerfold. Although you can trust we’ll take our time ogling this great piece of writing…

Entrepreneur Magazine article

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How To Feed The Panda And Penguin Part II



HOW TO FEED THE PANDA AND PENGUIN PART II

Ashley1813, Panda & penguin![[:, May 31, 2011 via Flickr, Creative Commons License

In our first installment of SEO wrangling we talked almost exclusively about on-page SEO. While this is an extremely important part of SEO strategy, it is only the second half of the battle. Your pages need to be good when a user gets to them, but it doesn’t matter how good your content is if nobody sees it. This is where the off-page SEO work is important.

The first thing to understand is that the spidering programs that search engines use to rank your site don’t spend much time on them. After all, there are literally billions of pages to index. This means that there are specific areas that the spiders will target.

Once you understand how search engines index th...

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Announcement: There’s a spiffy, new Name.com Affiliate Program Page


New landing pages at Name.com happen all the time.  But this one is super special to us:  Now introducing the New Name.com Affiliate Program Page!  If you’re interested in Affiliate Marketing or want a chance to make some additional income from your blog, web site, or newsletter – ch-check it out!

Check out highlights below:

  • First, Name.com switched it up to a “tabular style” for presentation of information.  Because reading top to bottom of a page can be boring, right? Want to quickly find how you’ll make money?  Click the “Make Money” tab.  (and if you do – FUN FACT – that’s actually money in the gif you see)

  • Next, We updated our content.  There’s more information about what products Name...

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Progressive Goes Backward: We Can learn from the Auto Insurance Company Fail


When I first read the story about Progressive Auto Insurance and the death of one of their clients, a woman named Kaitlynn Eileen Fisher, I was pretty perturbed. I wasn’t alone. The Internet lit up. The tragic accident and ensuing court debacle was being retweeted thousands of times per minute. From a mere human perspective, death takes a toll, and as a father I can’t fathom what the parents of the young John Hopkins graduate have endured. But from the point-of-view of a business, and a company that thrives  on great customer service, it’s painful to see such a large company stumble and fail. Repeatedly.

It all began with a guy running a red light. His SUV plowed into Fisher’s Honda...

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ICANN Reveals the New gTLDs


Call it what you want, a giant boondoggle or the greatest thing to happen to commerce since money, but the Internet Corporation for Assigned Names and Numbers (ICANN) has revealed the applications for the new generic Top-Level Domains (gTLD). These aren’t your COMs and NETs from way back in 2011, but the .COKE and .FATBABY or whatever you can conjure and afford.

There were some surprises, like the multitude of companies going after .APP does not include Apple, Inc., and Google went bonkers, applying for more than 100 new domain extensions.

google's new gtld bid

Graphic via Informationweek.com

For anyone whose like, “What?” The new gTLD came about when ICANN opened up the door to any word in all kinds of languages to live on the right of the dot. If Google gets ...

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Facebook Investors: Suckerbergs?


People are going bonkers for Facebook’s IPO (Initial Public Offering). It’ll rock the stock market on Friday. But does anyone remember when Yahoo! was valued at one hundred billion dollars? Well they were and, well, Yahoo! has become the VCR of search engines. People are starting to drop the exclamation point. But…BUT…Yahoo! still has nearly as much ad revenue as Facebook.

So how can Facebook keep both their investors and their users happy?

facebook ipo poll

We conducted our own Facebook poll.

Facebook makes most of its money selling ads. Do they have enough space to sell enough ads to make enough money to raise the roof every year? What kind of “tweaks” are they going to have to do to their privacy policy to make ends meet?

I’m a little concerned that they’re going to have to resort to crazy/sneaky activit...

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Free Speech and DDOS Attacks


Name.com received a DDOS attack Thursday morning that took down our homepage and much of our site.  Several news agencies have since inquired as to what exactly happened and at least one article has been written about this event: Cyber attack cripples U.S. website covering Bo Xilai scandal.  To answer those questions we put together a statement for the press and are posting on our blog to give our customers…. the rest of the story:

In the early morning of Thursday, April 19th, we received a demand letter via email instructing us to disable the boxun.com domain or we would suffer a DDoS attack as a result...

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