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Knowledge Base    Domain Transfers    Incoming Transfers: Retaining your DNS when transferring to Name.com

Retaining your DNS when transferring to Name.com

Last Updated: Sep 03, 2021

Transferring domain names to Name.com an importing the DNS from your current provider is easy!

To transfer a domain name, there are a few requirements to be met. This article covers what makes a domain eligible for transfer as well as the steps necessary to transfer a domain from your losing registrar to your Name.com account.

  • The domain name must have been registered at least 60 days ago.
  • The domain name cannot have been transferred within the last 60 days. 
  • The domain name must be unlocked at the current registrar.
  • You will need to get the domain name's transfer authorization/EPP code from the current registrar.

If the domain name is eligible for transfer, please follow the instructions below to initiate the transfer and retain/import the DNS:

  1. Log in to your Name.com account.
  2. Click on the DOMAINS tab, located at the top, and select TRANSFER. Or click here. 
  3. Enter the domain and transfer authorization code into the correct fields then click the Continue button.
    Note: You can transfer multiple domains at the same time by clicking the Bulk Transfer link.
  4. Make sure the default option to Import my DNS records is selected.
  5. Review to make sure the DNS records look correct and click SAVE & CHECKOUT.
  6. This will add the transfer to your shopping cart, You will need to check out, to start the transfer process.
  7. After the transfer request is submitted, the transfer will take 5-7 days to complete.
  8. Once the transfer is successful, you will receive an email confirmation saying the transfer was successful. At this point you need to log into your name.com account and change the default nameservers to name.com's if you wish to use our DNS. Here is a guide that will assist with this.

Note: If you want to speed up the transfer, you will need to contact the losing registrar and ask them to approve the transfer. We do not have the power on our end to expedite incoming transfers.


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