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Knowledge Base    General and FAQs    API: Using API with Two-step Authentication

Using API with Two-step Authentication

Last Updated: Jul 14, 2022

If you have two-step authentication you will not be able to use the API, by default. This is for security reasons and making sure your account is protected. However, we can make an exception so you can use two-step for your (user interface) alongside API. Please note that we have no two-step authentication in the API, so this setting simply bypasses the two-factor device when using our API.


To disable two-step authentication when using API, please take the following steps:

  1. Log in to your account.
  2. Click on the User icon (user-icon.png), located at the top right, open the drop down menu and click Settings.
  3. Click Security Settings, located on the left hand menu.
  4. Scroll to the bottom of the page and in the API and Mobile Apps Access section, select No.

You can now use he API, while still keeping the two-step authentication for your account.


You can check out our API documentation at

If you need support please fill out our API support form.

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