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Name.comSupportArticlesUsing Account Credit for Automatic Renewals

Using Account Credit for Automatic Renewals

Last Updated: April 17, 2024

You can update your Billing settings to use Account Credit towards automatic renewals.  

Apply this setting in your Name.com account by following the instructions below:

 

  1. Log in to your Name.com account.
  2. Click on the User icon (Screenshot 2024-04-17 at 11.27.25 AM.png), located at the top right, open the drop-down menu, and click Billing.
  3. Check the box to use Account Credit first for automatic renewals

Screenshot 2024-04-17 at 11.28.33 AM.png

4. Make sure you have a default payment profile setup. After you've added your payment profile, click the Make Default button Screenshot 2024-04-17 at 11.35.37 AM.png. Account Credit will be used until it runs out and then your Default payment method will be charged for future billing. 

 

Note: Account Credit is non-refundable. You can use it towards new purchases or existing renewals either by manually renewing or with automatic renewal. 

 

 

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