Name.comSupportArticlesTransfer domains without downtime

Transfer domains without downtime

Last Updated: December 12, 2023

If you have nameservers with another provider or your own custom nameservers, you can safely transfer your domains without any downtime as your nameservers will stay during the transfer.

However, if you’re using registrar DNS services, you’ll have to get a little more involved to successfully transfer your domain.

Transferring a domain that uses registrar DNS services

  1. Purchase a transfer. After the purchase completes, navigate to the transfers page.
  2. Click on the arrow next to the edit button and select “Edit DNS.”
  3. Input your DNS settings to match what you have at your old registrar.
  4. At this point, you should be able to resolve DNS both at your old nameservers and at’s nameservers.
  5. But you are not done yet. Go back to your old registrar and set the nameservers to the following:,,,
  6. If your registrar allows you to acknowledge/expedite the transfer then you should wait 24 hours after you complete step 5 before you do so. Otherwise, the old registrar could stop resolving your domains if anyone else has their nameservers cached.
  7. If they don’t allow you to acknowledge/expedite the transfer, we will have to wait for the entire 7 day transfer period before the domains are with

Contact our Support Team.

Didn't find what you need? We're here to help.

Chat with an expert

Live agent: 12am - 5pm MST, every day

Live virtual bot: 5pm - 12am MST, every day

Open a support ticket

Please choose your form and submit to our team.

Get your business online and on point

Do it all right here with tools that make every step simple.

Search domains