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Knowledge Base    My Account    Two-Step Authentication: Setting up Two-Step Verification with Google Authenticator

Setting up Two-Step Verification with Google Authenticator

Last Updated: Sep 21, 2023

Google Authenticator is a two-step authenticator which offers an additional security layer on top of your username-password combination. With two-step verification, a code generated by the Google Authenticator app must be entered while signing in, in addition to your account username and password. This ensures only the people with the installed app/code. Once you download the app, you can add it to your account:


  1. Log in to your account.
  2. Click on the User icon (user-icon.png), located at the top right, open the drop down menu and click Settings.
  3. Click Two-Step Verification located in the left column under SecurityScreen_Shot_2018-10-29_at_10.38.53_AM.png
  4. On the Two-Step Verification page, you'll click on the blue button that says "Setup Authenticator App" enter a name for your device and click Add Credential.
  5. Once you have picked a name, a QR Code will pop up.
  6. Open the app on your mobile device and click the setting option in the upper right.
  7. Select the option to Set Up Account.
  8. Select the option Scan a Bar Code and scan the QR Code in your account. If you are having problems with the QR Code, please see Troubleshooting QR Code problems for Two-Step Verification.
  9. Once you scan the QR code, it will take you back to the main Google Authenticator, with added to the list of codes.
  10. Locate and the 6 digit verification code in your app. Type this in at and click Verify Code.
  11. A green notification will display to confirm the authenticator activated.
  12. That is it!
  13. Note: We strongly recommend generating backup codes or add your phone for backup text messages (SMS) if you lose or reset your Google authenticator device.

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