CATEGORY: How-Tos

7 ways to build & manage a community for your small business

By Alisha Shibli

As social animals, we seek solace in safe and nurturing environments where we can freely share our stories and views, where we can learn from each other and grow together. This idea of a community based on shared interests, passions, circumstances, and ambitions has permeated the realm of businesses as well.

Community management refers to creating opportunities to interact with your audience as a brand that has a life of its own—like a real person as opposed to a company. It involves creating a space where you can get genuine feedback on your products and better understand the needs of your customers. It also facilitates interactions that stimulate the mind and bring people closer on multiple levels. It’s where you can create long-lasting relationships with your customers but they can also do so with other customers.

How to protect your Name.com account in the COVID-19 era

Our customer support agents and fraud team have recently reported an increase in phishing, hacking, and social engineering attempts over the last few months. Bad actors are taking advantage of the turmoil surrounding COVID-19 in an attempt to gain access to confidential information.

We’re doing everything we can to increase security in response to this troubling new trend, but there are several things that you can do as a Name.com customer to protect your domains and products from harm’s way. Take these precautions to protect yourself and your account.

Bulk domain search tips you might not know about

If you’re a domain investor, you know part of the battle of finding a high-quality domain to invest in is sorting through the sheer volume of domains available. Bulk searches can make this process a little easier by sorting through a lot of data at once. However, there are a few extra tips and tricks you can use for performing bulk searches that will actually come up with the domains you’re most interested in. These are our best tips.

How to generate a SSH key in cPanel

As of the beginning of July 2018, cPanel introduced a new update that added an extra layer of security to its users’ hosting accounts. When accessing SFTP, you are now required to enter an SSH key in addition to your username and password.

If you are having trouble with your secure FTP access, and have not already generated an SSH key, you’ll need to do so before you can regain access—here’s how.