How to reset your lost password at

You know, there’s actually a formula for determining how many passwords a person has to remember, based on lifetime internet usage:

(days of lifetime internet usage) x infinity = passwords

So basically, if you’ve spent even a single day using the internet, you probably have to remember more passwords than a human could possibly handle. It’s easy to forget a password. Luckily, at it’s also easy to get a new one.

1. Go to the forgotten password page

No matter where you are on, start by clicking the “Login” button in the upper right portion of your screen, and then click the “Lost password?” link. You can also navigate to the password recovery tool directly:

The "Lost password" link is part of the login menu in the upper right corner of the screen.

The “Lost password” link is part of the login menu in the upper right corner of the screen.

2. Use either your username or a domain name to send a password recovery email

Can’t remember your username either? That’s cool, you probably have about six billion of them. You can use a username or a domain name to reset your password. I’m going to reset my password using “” I’ll just type it into the form, and then press that pretty blue “Get password” button.

Screen Shot 2013-10-03 at 4.06.36 PM3. Check your email inbox and follow the link

Once you click the “Get password” button, an email will be sent to the email address associated with your account name or domain name. It should arrive almost immediately, but if not, check your spam filters or any alternate email accounts (because you probably have at least a dozen, just like everyone else).

The email will contain your username and a link to reset your password. You’ll have 24 hours to use the link to reset your password, and you have to use the link from the same device where you requested a password reset. For example,  if you requested a password reset from your laptop, follow the link from that same laptop.


The password recovery email. It’ll include your username and a link to reset your password.

4. Choose your new password

When you click the link, you’ll be taken straight to the password reset page. Enter your username, a new password, and your new password once more for confirmation, and you’re done.

You may now return to dominating the internet and forgetting passwords, because that’s what humans do.

Screen Shot 2013-10-03 at 4.13.20 PM

If you need any help with a password reset, contact the support team. Those folks are super smart and super friendly.

Harvey Specter
Posted at 5:10 pm October 7, 2013
Caleb Grove

Or, just get 1Password. 😉

Harvey Specter
Posted at 6:06 am January 7, 2014
Aakriti Ghai

nice one, thanks for sharing that. did you know that researchers in Canada have developed a system that could help
you logging without memorizing your passwords. here is the news