Skip navigation
Knowledge Base    Hosting    cPanel: cPanel error: Session cookies invalid

cPanel error: Session cookies invalid

Last Updated: Sep 14, 2017

cPanel is very concerned about security, but sometimes this can cause accidental blocks on your hosting. If you are trying to log in and you get an error on the cPanel login screen that says Session cookies invalid, then one of the cookies for the page is incorrect.

To resolve this problem, first clear out your browser's cache and browsing history. If you still have issues, use a completely different browser than you normally use and that should bypass the problem.

You can also choose to use an anti-caching mode, such as an incognito window (Google Chrome) or private browsing (Firefox, Safari).  

Finally, you can try logging in by going to the following link: server:2083/ and enter your hosting username and password. To find your server, please do the following:

  1. Log into your Name.com account and click Account.
  2. Click My Web Hosting under My Products at the top.
  3. The server is listed next to where it says Web Hosting Server.

 

Can't find what you're looking for?

+1 720.249.2374

Monday-Friday   8AM to 6PM Mountain Time, Denver

Live Chat is Unavailable

Every day   10AM to 5PM Mountain Time, Denver