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Knowledge Base    Checkout & Billing    Failed Orders: Troubleshooting PayPal payment errors

Troubleshooting PayPal payment errors

Last Updated: Feb 12, 2019

If you receive an error message from PayPal when trying to pay with us, you’ll need to contact PayPal directly. Unfortunately, they do not share the specific reasons for rejecting charges with us, so we will not be able to tell you why an order is being blocked on their end. Once they clear the problem, please retry the order.

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