Skip navigation
Knowledge Base    Hosting    Uploading Files and FTP: Troubleshooting Dreamweaver upload problems

Troubleshooting Dreamweaver upload problems

Last Updated: Feb 12, 2019

Dreamweaver is a great program for building your website, but sometimes it doesn’t upload to hosting correctly. By default, Dreamweaver is set to upload files to the root directory, rather than the public_html directory where the files need to be. Don’t worry though, there are workarounds for this.

The first workaround would be to specify the directory when inputting the FTP information. Your FTP information would then look something like this:

  • Username: hosting username
  • 
Password: hosting password
  • 
Server: The hosting server name (hs1.name.com for example)
  • 
Directory: public_html/
  • 
Port: 21

If this does not work, you can also try creating a new FTP account in hosting and set the upload folder for this account to default to the public_html directory. For instructions on creating a new FTP account, check out our article here.


Can't find what you're looking for? Contact our support team now
Open a Support Ticket
Submit a request

Anytime 24/7

We'll Call You
Request a callback

We place callbacks from 12am - 6pm MST

Live Chat

12am to 6pm Every day
Mountain Time, Denver, USA