February ’18 site updates: Keeping international customers top of mind

February ’18 site updates: Keeping international customers top of mind header image

We recently received the results of a survey we sent to you, our customers, in the hopes of getting to know you all a little better. While the responses were valuable for a number of reasons, it was also a great reminder that a large segment of our users are located outside of the U.S. So this month, we rolled out a few updates that keep our international customers top of mind.

Localized languages for Spanish and Chinese speakers

Even though we announced that key pages had been translated to Spanish and Chinese a few months back, we’ve finally worked through some kinks and gotten smarter about identifying the geographic locations in which Spanish or Chinese are likely to be the user’s native language. Pages now default to their respective language based on where you’re accessing Name.com. And this is just the beginning—we’re hoping to roll out translations in several more languages sometime in 2018.

Relevant ccTLDs

ccTLDs are awesome domain extensions for those living in a country or territory that has its own TLD. Now, we’ll present ccTLDs related to whatever region you’re from as one of the top results when you search for a generic domain name. It will save you the time of scrolling through the options looking for the extension of your choice and let you know from the get-go what the availability looks like for relevant ccTLDs.

We try our hardest to do right by our customers, so we hope that our international customer base will be pleased by our progress so far. Rest assured that we hear all of the feedback you offer and that we’re always trying to come up with new ways to make your Name.com experience as fluid as possible. So no matter where in the world you’re located, thanks for sticking with us and we hope you’ll continue to do so in the future.