Name.comSupportArticlesTroubleshooting .MX and .COM.MX registration problems

Troubleshooting .MX and .COM.MX registration problems

Last Updated: December 12, 2023

The .MX registry is a bit different than many registries, and will not allow the registration of an .MX domain name to go through unless they can verify the address. For some reason, the registry sometimes has difficulty verifying some states within Mexico. In order to make sure the address accurate and valid, we recommend using Google Maps. If the address pulls up and looks okay in Google Maps, it will generally work. Below is a guide on how to update the contact information on file for an account:

Changing account contact information

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