Skip navigation
Knowledge Base    New and Special TLDs    Special TLD Requirements: Troubleshooting .MX and .COM.MX registration problems

Troubleshooting .MX and .COM.MX registration problems

Last Updated: Nov 08, 2019

The .MX registry is a bit different than many registries, and will not allow the registration of an .MX domain name to go through unless they can verify the address. For some reason, the registry sometimes has difficulty verifying some states within Mexico. In order to make sure the address accurate and valid, we recommend using Google Maps. If the address pulls up and looks okay in Google Maps, it will generally work. Below is a guide on how to update the contact information on file for an account:

 


Can't find what you're looking for? Contact our support team now
Open a Support Ticket
Submit a request

Anytime 24/7

Live Chat

Live agent:  12am - 6pm MST every day
Live virtual bot:  6pm - 12am MST every day
Mountain Time, Denver, USA