Skip navigation

We hope you're enjoying the new experience.

Not ready to switch yet?

Go back to old

You will have the option to opt out of the new navigation until Nov. 14, 2018. After that date, you’ll be automatically transitioned to the new experience.

Knowledge Base    Domains    DNS: Adding an A record

Adding an A record

Last Updated: Oct 29, 2018

A records are one of the most commonly used records for pointing a domain name to a host. An A record resolves a domain name to an IP(v4) address and is only used for websites (not email). The IP address for your website/host is provided by whoever hosts or manages your website, and content. has no way to know your IP address unless you're hosted with us (Hosting, Website Builder, Prologue, Wordpress Hosting).

An example of a set of A records pointing to the IP address

Type Host Answer TTL Prio Created Actions
  A 300 N/A 2017-05-03 EditDelete
  A * 300 N/A 2017-05-03 EditDelete

Note: If you wish to setup a DNS record with, it's important to note you need to use our nameservers - so manage and host your DNS. Domains registered with use our nameservers by default but in order to point your domain to our nameservers, or verify they are correctly pointed, please see our guide for default name servers.

Once you are using name servers, follow the steps below:

  1. Log in to your account.
  2. Click on the MY DOMAINS button, located on the top right hand corner.
  3. Click on the domain name you wish to create an A record for.
  4. Click DNS Records, on the left.
  5. Here you will add the desired A record, provided by your host.Typically you would create 2 records - a naked record and for subdomains (including www):

    First A record:
    • Leave the drop-down menu Type as A
    • Leave the Host field blank
    • Enter or copy+paste the IP address into the Answer field.
    • Leave TTL as 300 (default)
    • Click the blue Add Record button.

    Second A record:
    • Follow the same steps as in the first record, but in the Host field add a * symbol.


Once the records are created, the domain should be working within 24 hours.

Can't find what you're looking for?

+1 720.249.2374

Monday-Friday   8AM to 6PM Mountain Time, Denver

Live Chat is Unavailable

Every day   10AM to 5PM Mountain Time, Denver