Skip navigation
Knowledge Base    Email    Hosted Email: Adding DKIM and SPF Records for Hosting Email

Adding DKIM and SPF Records for Hosting Email

Last Updated: Nov 16, 2017

Adding DKIM and SPF records to your domain will improve your email reliability, and will reduce the chance of it being filtered to the receivers spam folder. You first need to activate these records in your Name.com hosting plan's cPanel. Once they are active, you will add the DKIM and SPF records that it provides you to your domain as TXT DNS records:

 

You will first need to active the SPF and DKIM records in your cPanel

  1. Log in to your cPanel account.
  2. Click the Authentication icon, located in the Email section of the cPanel. This will take you to the section where you can enable the DKIM and SPF records, and get the records
    Screen_Shot_2017-10-31_at_2.26.13_PM.png
  3. Click the button to enable both the DKIM and SPF records.
    Screen_Shot_2017-10-31_at_2.28.13_PM.png
  4. Once enabled, it will provide the SPF and DKIM records right under the Enable/Disable button for each of them. Copy both of these records, one at a time as we will then be adding them to your domain as TXT DNS records
    Screen_Shot_2017-10-31_at_2.30.28_PM.png
  5. You will then want to add these records to your domain as DNS records. To do that, exit your cPanel, go back to your Name.com account, and
    1. lick My Account.
    2. Click Web Hosting, located under My products.
    3. Scroll down to the DNS Management section
  6. Here we add the 2 different TXT DNS records' one for the SPF, and one for the DKIM.
    • DKIM - Enter default._domainkey in the Host field. Also past the long string of code into the answer box. The string begins with "v=DKIM1; k=rsa;
      2017-10-31_1525.png
    • SPF - Leave the host field blank and past the SPF string into the answer field.
      2017-10-31_1527.png

Note: These records and functionality may take upwards for 48 hours before working.

 

 

 

 

 

 

 

Can't find what you're looking for?

Phones Unavailable

Monday-Friday   8AM to 6PM Mountain Time, Denver

Live Chat is Unavailable

Every day   10AM to 5PM Mountain Time, Denver