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Knowledge Base    Checkout & Billing    Billing FAQs: Changing your Renewal Notification frequency and settings

Changing your Renewal Notification frequency and settings

Last Updated: Jun 05, 2019

If you want to change when you receive notifications about renewals, we offer a setting to change that. By default, you get notified 1 month before your product will expire, but we do group domains and product that expire around the same time to reduce the number of emails we send. These changes effect the entire account, but not sub-accounts.

To manage your Renewal Notification Settings options please follow these steps:

  1. Log in to your Name.com account.
  2. Click on the ACCOUNT tab, located at the top, select PROFILE and then select ACCOUNT SETTINGS.
  3. On the Account settings page, click the button Email notifications which is located on the left-hand menu.
  4. In the middle of the page is a section for Renewal Notification Settings where you can change your preferences.

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