Skip navigation
Knowledge Base    Domains    DNS: Reverse DNS records

Reverse DNS records

Last Updated: May 08, 2017

Unfortunately, we cannot set PTR or reverse DNS records for our customers at this time. PTR records are generally only available on VPS hosting or dedicated servers, which does not currently offer. Because we only offer shared hosting, adding these types of records would effect everyone on the server, so we cannot allow any to be added.

If your site is not hosted with us, then you should talk to your hosting provider directly to see what you can do to set up those records. 

Can't find what you're looking for?

Phones temporarily unavailable, but we can assist over chat

Our phones are temporarily unavailable, but we are available over chat. We apologize for the inconvenience, and thank you for your understanding. Also, you can send us an email to

Visit our Knowledge Base at for step-by-step guides and immediate answers to your questions.

+1 720.249.2374

Monday-Friday   8AM to 6PM Mountain Time, Denver

Live Chat is Unavailable

Every day   10AM to 5PM Mountain Time, Denver