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Knowledge Base    Checkout & Billing    Payment Profiles: Removing a Payment Profile

Removing a Payment Profile

Last Updated: Oct 29, 2018

Remove a payment profile from your Name.com account by following the instructions below:

  1. Log in to your Name.com account.
  2. Click on the ACCOUNT tab, located at the top, select PROFILE and then select BILLING AND RENEWAL.
  3. Click Details to expand the card information.
  4. Click Edit.
  5. Click the red Delete button
  6. A pop up will appear to confirm that you are sure you wish to remove the selected payment profile. Click on the blue Delete button to confirm and remove.

If you only have one card added to your Name.com account, you must turn off Automatic Renewal before you can delete that payment profile. To turn off Automatic Renewal, click the tab for Automatic Renewal Settings and then click Turn All Off. Once disabled, click on the tab Payment Profile and follow the instructions above.

 

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