"I usually call you guys in a completely out of my depth self induced panic, and you guys come to my rescue. Once again, I wanted to say THANK YOU, and also let the powers that be over there in name.com land know I will continue to be a loyal customer, and refer everyone I know who needs domain registration and/or web hosting to you, as long as you guys continue to have great US based English Speaking Telephone Tech Support. My thanks to Andrew who was my latest solver of problems, two nice ladies who's names escape me, and many more :)"
"I am taking time today to write an email about Andrew V. and his professionalism. Andrew and I have been in continuous communication in the past week when my organization is going through domain changes and I needed close support, and someone who would understand my problem, offering clear answers and being there for me each step of the way during this transition. Andrew was absolutely magnificent. His level of care, dedication and patience are unrivaled by any of the other name.com team members with whom I have communicated in the past. I am so thrilled about his performance and support, and I honestly hope that you can attract and retain other “Andrews”."
"Had a Great Experience with Andrew. He helped me get my website back up and running, fixing my DNS Records, and walking me through email forwarding. And now I'm back in business. It's always great to have someone with great customer service, and a pleasant demeanor. I appreciate his help. Have a great day, and I'm happy I discovered Name.com. I'll tell everyone."
"I just had my issue resolved over the phone for less than 5 minutes, thanks to Andrew! Being a long term client of yours, I appreciate the great quality of your service and if there is a way to internally recognize Andrew's efforts in making Name.com a great company - do make sure to do so. Thank you!"
"I received extraordinary customer service today from a representative named Andres. He took a great deal of time to straighten out a situation and had exceptional patience with a technically challenged old lady. He is to be commended. Thank you."
"Thank you very much for all your help and assistance with a very difficult domain name transfer. Support agent Andy was incredibly helpful and provided much needed guidance and assistance on transferring a domain name away to a registrar who was confused about how to do the transfer. Andy provided help with verve and panache. He deserves all the snaps."
"I just wanted to let whomever is in charge of Andy know that he was EXTREMELY helpful to me a few minutes ago, and he needs a RAISE!!! Seriously, he was a fountain of knowledge and he really helped me understand what was going on with my forwarding issue, and I'm a former IT guy, so I actually know a little about this stuff, yet he was able to tell me about things I had no idea existed! Anyway, I just think that when a person does a good job, they deserve a pat on the back, so here I am, typing out a pat on the back for Andy! You guys have a great day!"
"I am a new customer of Name.com. I wanted to be sure to give high marks to Andrew who helped me throughout the day. I'm not very tech savvy and he was incredibly patient and supportive. It was a great shopping experience and I'm glad I purchased my domain name and email from you guys because Andrew made all the difference in the world. He was calm and supportive. Thank you ANDREW!!!! You're a keeper!"