Welcome to the wall of WOW!
Our customers often tell us about the awesome customer service they received. Like our customers, we value that awesomeness! Here you'll find a collection of kudos for our world renowned support reps. Need Help? Submit a Support Request
If someone on our team did great for you, please send them some Kudos.
Send Kudos for Ariel!
Send Kudos for Bernice!
Send Kudos for Erik!
Send Kudos for Henrik!
I followed your tutorial about switching domain registration from GoDaddy, but they've apparently made the process a bit more convoluted, such that I'd thought I'd approved the switch on their end and couldn't understand why it hadn't shown up in my account on your end.
So I called customer support this morning, and Henrik took my call within two minutes. Digression: Nicely done integrating the automated answering system in a novel way!
Henrik looked into my account, and helped troubleshoot the GoDaddy instant approval process. Apparently, the approval link I'd clicked in the GoDaddy email didn't do anything and I had to go into some obscure settings to say yes to the transfer!
He was kind, patient (especially when I had to dig through old emails for my GoDaddy login number--yeah, to them I was just a number!) and thorough.
I plan to tell everyone I know how awesome Name.com is, from the easy setup to the stellar staff."
Send Kudos for Jacob!
Send Kudos for Jillian!
Send Kudos for Kelly!